Nationwide 9-1-1 Emergency Dispatch Affects County

Hunt County was not spared when Century Link’s 9-1-1 network went down for almost eight hours last night. The Federal Communications Commission launched an investigation of telecom giant CenturyLink in the wake of a “troubling” nationwide outage that prevented some customers from being able to dial 9-1-1, officials said Friday.
Many North Texas Communities lost emergency reporting and dispatch functions. Kathy Lucas, Greenville Communications Liaison Officer, reported, “The North Central Texas Emergency Communications District (NCT9-1-1) says 9-1-1 calls are going through Friday morning after a nationwide rolling outage that was creating issues for customers in North Texas. There’s no word yet on what caused the outage. At 11 p.m. Thursday evening, CenturyLink tweeted that their engineers identified the network issue and were working to restore services. They estimated a full restoration within four hours; however, North Texas 9-1-1 says as of Friday morning many are still without connectivity. The affected areas included Hunt County. If you’re still experiencing an outage and need to reach authorities, NCT9-1-1 is asking you to call your local police department’s non-emergency number. Those numbers can be found below: Greenville PD: 903-457-2900 Hunt County SO: 903-453-6838.”

Norfolk Southern SD60E number 9-1-1 poses with a restored 1948 Mack L-85 near the main entrance to Altoona’s Juniata Shop. The SD60E was recently rebuilt and painted here, and the Mack is a veteran of the facility, having served for the Altoona Works’ own fire department at this facility back in the Pennsylvania Railroad days. Both pieces of equipment are fully operational. Image by the Norfolk Southern Railroad.

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